Service Management
Openser Mobile is an application that collects all your requirements requests from various channels and manages them from one place.
Schedule demo
Dashboard
All your data on a single platform
Designed to offer a summarized view of personal operational information at the moment, showing the most relevant ticket data to act immediately.
Ticket Console
incident management
The ticket console for service administration is designed to be the starting point for handling tickets assigned to a particular area or agent; it executes actions available to more than one ticket at the same time. Monitor service level agreements using your traffic lights. No more expired tickets!
Log of Activities and Tasks
The services you manage may require more than one resource or collaborators for their attention and solution. There is no need to open a series of tickets for each task, authorization, validations and compliances. Manages specific support between service areas to resolve the related ticket. More collaboration than ever!
Portal
Intended for self-service, for registration and solution of your needs in the service, through the selection of categories.
Attend and raise tickets from your cell phone!
Authentication
OpenSer can integrate with Active Directory and Google and Twitter APIs to authenticate access to your users.
